Knowledgebase

Web Hosting is a very important part of the way the Internet works today. To most people, the Internet seems to just work all by itself, but many website owners have come to learn that is not the case at all.

A web hosting service is a type of service provided by thousands of companies that allows individuals and organizations to make their own websites accessible on the World Wide Web, by way of computer servers that are connected to the Internet 24/7.

Web hosts are companies that provide space on a computer system called a server they own or lease for use by their clients, and which are maintained in entire buildings called data centers. These data centers are climate controlled, as well quality and security controlled. Web hosting give you access to the servers, via the Internet. With that access, you can upload your website to the server. Once it is configured properly, computers around the world will quickly know exactly where to find your website.

There are many different types of web hosting providers, but you have chosen our hosting company based on your own particular needs. Most clients are just starting out, and are enjoying our popular shared hosting plan. This means you are sharing a server with many other clients websites, but you are still getting the quality and reliability for the cheapest cost.


The control panel is a vital part of any web hosting account. Without some sort of control panel, you would not be able to do very much. The control panel is where you perform actions on your website, such as creating email accounts, creating databases, setting up security, and many other things. You need some sort of panel, even a basic one.

Among the most widely used web hosting panels are cPanel, Plesk, and Direct Admin. Some control panels only run on Linux, some are meant for Windows, and some will work with both types of operating systems. One Important Note: Just because your computer at home is running Windows, it doesn't mean that you need to find a Windows hosting account. You only need a Windows account if your website requires features that only work on Windows.

Otherwise, a Linux account will work just as will, and with very few differences. Most Windows accounts cost a little more because of the license costs.

The most popular web hosting control panels are cPanel and Plesk. In this article we will review both of them so that you can find the best one for you. This review is rather for the end user and it will not compare them on server level.

First, both cPanel and Plesk support different server platforms (Linux, Windows, FreeBSD). Even though there is almost no different, for Windows cPanel is branded under the name Enkompass.

Second, both have fast, easy and intuitive interfaces. Though cPanel's interface is more simple and all features are accessible directly from the front page. Thus you don't have to learn new routines for common web hosting tasks when using cPanel.

On the other hand, Plesk is organized in different sections. Thus it requires some time to get used to how things are done with it. Though sometimes this allows you to work faster with it.

In regards to functionality, both cPanel and Plesk are very similar. In most cases you will miss nothing if you just switch from one to another. Speaking of switching, we should mention that the two control panels are not compatible with each other, unfortunately. This means that if you create an account backup on one of them you will not be able to restore it on the other.

Finally, you should check cPanel demo and Plesk demo to get a real impression of both.

After all, it is hard to say which is better between cPanel and Plesk. It is mostly a matter of personal choice but for us cPanel has proven better.

That's why all Infiniti Data servers run cPanel. We have also our own cPanel theme for improved user experience. Along with that we have implemented features not found in other hosting providers such as Security Center and installer for Magento, CreLoaded, MediaWiki, Joomla, WordPress and many other popular web applications.


This tutorial will look at what the concept of Domain Names, and how they work. Every website on the Internet can be located by its IP address. The IP address is a unique set of numbers, assigned to every computer that has access to the Internet. Our hosting servers all have IP addresses, which you will be included in your welcome email. Anyone looking for your website can enter those numbers in the address bar of their browser, and they will find your website. So, are you going to tell people to look for you on the Internet by just entering 162.86.47.128? (Just an example.) Will anyone remember that?

This is where the idea of Domain Names came about. Instead of having to enter a bunch of numbers, we can now assign a name to those numbers. Domain names can contain letters, numbers and hyphens. They can be hundreds of characters in length, but the shorter the domain name, the better. You can also have more than one domain name pointing at the same website.

A domain name is an easy to remember address that can be translated by domain name servers into server IP addresses. In order for your computer to figure out what IP address to use for a domain name, it has to connect with a name server, which is also called a DNS server. That server connects with another, which connects with another, and so on, until a server is found that knows the correct IP address for the domain name. When you purchase a domain name, you make sure the settings show that all requests for an IP address for that domain name are directed to our hosting name servers. The settings will be in the welcome email you receive when you purchase a hosting account.

Web Servers are powerful computers that have extremely large hard drives, or an array of hard drives, that have been set up by a hosting company, usually in a facility called a data center. A web server's only purpose is to store websites until someone wants to visit them, and then to quickly respond to the visitor's browser with the site's contents.

A server should be able to respond to at least several dozen requests at a time, if not hundreds. If depends on many factors, including server hardware and how popular the sites are. But even the most expensive server hardware isn't going to be very useful without the software to actually get things done. The key software programs of a web server are also themselves called servers, or daemons.

Most servers used for web hosting have at least four kinds of software running at all times:

  1. An HTTP or web server to provide the websites.
  2. An FTP server for uploading files.
  3. An email server or two.
  4. A database server for storing information essential to the operation of a website

Why can't you just run your website from your computer at home? There are several very good reasons why... Most ISP's specifically disallow people from running any type of web-related server on their networks. Doing so can get your Internet account terminated. Your upload and download speed would be very slow compared to what is offered by hosting companies. Now factor in the cost of electricity and failed parts, and upkeep for running it 24/7, and it is no longer financially good sense. So, now that you have found a great hosting company, stick with us, and we will do the best job for you, at the best cost!

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P.O. Box 74218 - 00200 Nairobi, Kenya.
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