faq

Frequently Asked Questions

Yes, Infiniti Data features an enhanced user interface that is fully integrated with cPanel. Our hosting accounts feature cPanel which is the industry leading control panel and provides a rich online environment from where you can manage your web hosting.
Yes. You have complete control over all aspects of your account, including the installation of software. If you install software not included in your hosting plan, we cannot guarantee its functionality and it will not be supported by our technical support staff. However, because we offer support for Perl, PHP, MySQL, and other programming languages, you have very few limitations when it comes to which software you can install. Finally, Infiniti Data is constantly adding new and exciting software applications that can be installed automatically through the control panel at any time.
Yes. You may monitor disk space and bandwidth usage from within your cPanel control panel.
You have unlimited access via FTP and the Web-based File Manager 24 hours per day, 7 days a week. As such, you can create and maintain your Web pages on your own computer and upload files to your website at your leisure.
Once your domain name has been registered (or transferred, if applicable), it usually takes about 12-24 hours to be active. All Internet providers must update their records (DNS tables) to reflect the new site's location.
The SSL (and TLS) protocol is the Web standard for encrypting communications between users and SSL (secure sockets layer) e-commerce sites. Data sent via an SSL connection is protected by encryption, a mechanism that prevents eavesdropping and tampering with any transmitted data. SSL provides businesses and consumers with the confidence that private data sent to a Web site, such as credit card numbers, are kept confidential. Web server certificates (also known as secure server certificates or SSL certificates) are required to initialize an SSL session.

Customers know when they have an SSL session with a Web site when their browser displays the little gold padlock and the address bar begins with an https rather than http. SSL certificates can be used on Web servers for Internet security and mail servers such as IMAP for mail collection / sending security.

SSL provides businesses and consumers with the ability to collect private data, such as credit card numbers, in a secure and confidential manner. If you intend to collect any kind of sensitive information from your clients you should get an SSL certificate to encrypt the data. Also, some state laws now require secure transaction processing and the protection of customer information. This is known as PCI Compliance or standards set by the Payment Card Industry.
The Secure Sockets Layer (SSL) is a commonly used protocol for managing the security of a message transmission on the Internet. SSL uses a program layer located between the Internet's Hypertext Transfer Protocol (HTTP) and Transport Control Protocol (TCP) layers. The "sockets" part of the term refers to the sockets method of passing data back and forth between a client and a server program in a network or between program layers in the same computer. SSL uses the public-and-private key encryption system from RSA. With an SSL Web Server Certificate on your Web site, any information sent to your Web server is encrypted or scrambled, making it impossible to intercept or steal. It also displays the identity of the Web site owner, and the name of the independent authority who verified that identity, such as GeoTrust or Comodo.

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Location

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Contact us

110 Muranga Road - Along Thika Highway,
P.O. Box 74218 - 00200 Nairobi, Kenya.
Tel: +254 20 2425708 / 5262051
Cell: +254 723 037647
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